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REPAIR SERVICE

Repair Service

Otto's Service

We have 61 years of servicing experience and licenced technicians ready to help you get your appliance back up and running. With in-home and in-store service we have you covered.

We’re proud of the work we do and know our customers appreciate fair quotes for honest labour. Our diagnosis and repair recommendation are always what we feel you need to get back in action.

It is our mission as your local Appliance repair to raise the bar for customer service in the Appliance Repair industry. We take your complete satisfaction very seriously and devote much effort and training to achieve 100% customer satisfaction.

Why Choose Us?

We only use journeyman certified technicians.

Serving since 1960

We value your time and place a priority on being punctual.

Honesty and Integrity above all

Plus

InsuranceOur technicians are fully licensed, bonded, and insured.

Quick ServiceWe focus on servicing our loyal customers as quickly and efficiently as possible.

Design Service

Dishwasher FAQ

Why isn’t my dishwasher draining?

This is a quite common problem and is most often caused by a clog or restriction. Costs to repair clogged drain system generally varies between $100 and $175.

Why are my dishes coming out dirty?

This can be caused by several different things ranging from a simple clogged wash motor/sump area to failure of the wash motor or related components. These repairs can range in cost from $125 to over $500, depending on specific parts and brands.

Why does the door feel heavy and fall open?

All dishwashers use door springs and some use cable and pulley systems. This problem occurs when either the springs break or a component in the cable pulley system breaks. Prices vary depending on the brand and component between $150 and $275 in most cases.

What brands of dishwashers do you service?

We repair Whirlpool, KitchenAid, Amana, Jenn Air, Bertazzoni , Bosch, Frigidaire, Electrolux, GE, Maytag, Kenmore and more.

Refrigerator FAQ

Why is there frost building up in my freezer?

Almost all modern fridges are frost-free. They use various means of automatic defrost to achieve this and failure of this system is one of the most common problems. Specific parts that commonly cause this are often different depending on the specific brand and model design. These repairs usually range between $185 to $425 depending on the specific component involved.

Why is my fridge noisy?

There are only a few moving components in a refrigerator so only a few potential causes for noise. The most common would be either the condenser or evaporator fan motors. Another cause could be the compressor, and, in those instances, repairs are seldom worth doing due to the high costs. Fan motors can vary widely in price depending on brands and models.

Do I need to clean the coils under my refrigerator?

Yes, the condenser coils should be cleaned on an annual basis. They can be vacuumed out, blown out or specialized brushes can be used. This should be done more often if you have pets.

What brands of refrigerators do you service?

We repair Whirlpool, KitchenAid, Maytag, Amana, Frigidaire, Electrolux, GE and more!

Stove FAQ

Why is my oven not heating?

There are many reasons for this problem. This can range from internal fuses, elements, electronic controls and even broken wires. Specific brands and types of cooking appliances, such as wall ovens, have their own unique and common issues. There are far too many to list here.

Why does only part of the surface burner on my stove work?

Many stoves have dual and even triple elements and sometimes only part of the rings heat up. This is most often caused by a fault within the element. Costs of these repairs vary widely depending on the brand and models.

Can I calibrate my oven temperature?

Pretty much all ovens that have electronic controls have a built-in programming method that can calibrate the temperature reading +/- 30 degrees F. This procedure can be found inside the appliance use and care manual.

Can I use oven cleaners inside my self-cleaning oven?

Self-cleaning oven liners have a special coating that aids in the cleaning process. This coating will be stripped away by using oven cleaning sprays and subsequent use of the self-cleaning function will not be effective.

What brands of cooking appliances do you service?

We service Whirlpool, KitchenAid, Maytag, Amana, Kenmore, Frigidaire, Electrolux, GE, Bosch, Bertazzoni, Samsung and more!

Washer & Dryer FAQ

Why is my dryer not heating?

There can be several causes to this problem but the most common is a failed heating element. Costs of replacing elements range between $185 and $400 depending on brand and model.

Why do my clothes take so long to dry?

This is a common problem and in almost every case is not a problem with the dyer at all. This usually indicates a restriction in the venting between the exit of the dryer and where it ultimately exits the home.

Why is my dryer so noisy?

All dryers use some form of bearing, pulleys and motors. Any of these can cause noise and the common culprits are the bearings and pulley. Costs of these repairs usually range between $150 to $250 depending on brand and model.

Why is my washing machine not draining?

With most brands and models this problem is caused by one of two things. Either the pump body is clogged, or the pump motor has failed. The cost of these repairs can range between $125 to over $400 depending on the specific cause, brand and model.

Why is my washer so noisy during the spin cycle?

This is often but not always caused by worn-out bearings. Bearing repairs are most likely too costly to consider repairing but this can’t be confirmed without assessing the machine in person.

What brands of washers and dryers do you service?

We service Whirlpool, Maytag, KitchenAid, Kenmore, Bosch, Samsung, LG, GE, Frigidaire, Electrolux, Speed Queen and More!